Something that cannot be changed is the change itself. So, we change and innovate to improve everyone’s life.
We know telecommunication and digital activities are essential in your daily life, that’s why we’ve made some improvements to let you find the products, promos, and solutions that suit you the most on MyTelkomsel every day.
Have you found the right data package? Now you have more payment options! Enjoy a more practical shopping experience with LinkAja, OVO, GoPay, DANA, ShopeePay and Kredivo to our league! For now, Kredivo is available to buy credits and soon for packages too. You can choose which payment method is easier for you to top up your credit balance, buy data packages, pay merchants, pay bills, buy game vouchers, donate, send money, and so on.
We also hope you like the new look on Send Gift pages, where you can easily send gifts based on the categories. Of course, you can make transactions and share packages securely!
Explore Your Needs
Exploring various choices of packages is so convenient. Now you can easily switch between pages, get offers, shop, send gifts, explore, and access your complete account profile. You can enjoy the new look and layout of your Account page too. Checking your SIM card info and changing between cards can be done with a swipe!
Don’t forget, you also have many services you should try: upgrade to 4G without coming out from your house, update your account details, ask Veronika, and book a GraPARI appointment. You can even do more such as exploring VAS services (CloudMAX, TanyaDok, PopCall, Magic Call), checking 4G coverage, and also accessing Help page. You can also check your Purchase History, roaming activation, and POIN redemption on MyTelkomsel. Never miss any transaction you made by easily accessing this feature.
More Fun Stuff in the Palm of Your Hand
We know you love our Daily Check In feature, so we keep it to keep you showered with special prizes by checking in to MyTelkomsel App every day. You can even play game now! No time to get bored at home. Play it, try to get the high score, and challenge your friends to beat your score.
Promo lovers can still enjoy offers such as discount vouchers from POIN redemption, lucky draw coupons, and many more. Just check the Rewards page, it’s super easy to browse and find the offers suitable for you.
We are happy to receive your feedback. If you have any questions or other inputs, please email us at firstname.lastname@example.org, mention @Telkomsel via Twitter/Facebook or through Get Help/Contact Us section on MyTelkomsel App. For further information, visit http://tsel.me/FAQ.
Oh, before you go out to explore, we would like to remind you that:
– MyTelkomsel is optimized for smartphone use, not tablet.
– The compatibility with other device and other device resolutions are not guaranteed.
Fresher & Easier Account Page
MyTelkomsel has improved the account page. The structure of the menu has been improved and easier to explore. You can also easily change your SIM card with a simple swipe.
Complete Your Daily Needs
There are various new features that are worth a try, and Kredivo is joining the league to complete your payment. Other payment methods are also still available when buying packages or topping up your credit balance. You can send gifts based on the product categories through the Send Gift feature, update your MyTelkomsel account details, and get assistance from our customer service including chatting directly with Veronika, our virtual assistant. Upgrading your SIM card to 4G is also possible without having to visit GraPARI outlet, but if you need to make a GraPARI appointment, it can be done via the app too.
What’s New on MyTelkomsel 5.6?
We keep improving our look and functionality for you with the following updates:
• New design and layout on Account page
• Added Kredivo as a new payment method
• Sharing packages is even more secure
• Bug fixes